Data retyped
by hand
You lose time copying orders, prices and customer data between your shop and your warehouse software by hand, which leaves plenty of room for mistakes.
SOFTWARE HOUSE · UX · WEB APPLICATIONS
when good is not enough _
We work for demanding clients. Tell us your goals and we will build the right solution
from coffee to go-live_
Selected clients / different industries, shared technology
01 / Where you startSound familiar?
Sound familiar?
Let's start there.
Information chaos and systems that are not integrated are the most common barriers holding companies back
Data retyped
Systems that
don't talk to each other
Your online shop, warehouse and accounting run as separate systems. Without data sync you waste time and make costly mistakes.
Processes that are
hard to track
You can't be sure stock levels are up to date, and picking and shipping orders rely on guesswork.
Excel bursting at the seams
Sales are growing fast, but Excel is still stuck in the '90s. It's time to stop managing revenue in heavy, overcomplicated spreadsheets where mistakes come easy.
02 / ExpertiseTechnology that fits
All expertiseTechnology that fits
your processes.
03 / One ecosystemYou don't have to choose.
You don't have to choose.
We have everything you need
synteco_System integration
Pick an area on the diagramExplore solutions
CRM
Full contact history, AI-generated summaries, deal statuses and your customer base in one place. Help your sales team close deals with a simple, smart customer relationship system.
Customer base
Leads
Contact history
04 / Selected workBehind every project
All projectsBehind every project
is a real business.
La Marqueuse
Sklep jubilerski z panelem, CMS i salonami
Wdrożenie frontu według projektu marki, backend, panel administracyjny i CMS.
E-commerce
CMS
Panel
Wdrożenie sklepu według projektu marki i system dla polskiej marki jubilerskiej: panel administracyjny, zarządzanie treścią i produktami, ceny w trzech walutach, salony, rezerwacje i obsługa klienta.
View projectThe case studies and system screens shown are illustrative and present the scope of SYNTECO's delivery expertise. All brand names, logos and trademarks belong to their respective owners and are used solely to present completed projects.
05 / Results in numbersRELIABILITY AND TRUST
80%Of time saved on order handling
0 sSpent retyping data between systems
500k+Transactions processed yearly in our clients' systems
JednaApplication connecting every module the company uses
06 / Why SYNTECO“Good” is not enough.
“Good” is not enough.
So we have principles_
Understanding the business
We don't build applications blindly. Before we propose an architecture or integrations, we analyse the bottlenecks in your sales, warehouse and finance processes in detail. We fit the technology to your operating model, not the other way round.
Ownership of the solution
No more blame passed between the e-commerce agency, the ERP implementer and the helpline provider. As one partner we tie the whole ecosystem together and keep data flowing without errors.
A transparent way of working
We focus on communication, constant access to progress and realistic schedules. We work on the terms agreed up front, openly and without surprises.
Growth after go-live
Going live is just the beginning. We provide ongoing maintenance, monitoring and flexible expansion with new modules as your sales grow.
07 / How we workA clear process.
A clear process.
A shared direction.
We work in an agile way: close cooperation and responding to change instead of rigid bureaucracy. A working product and real progress in each sprint are our only measure of success.
See how we cooperate01Conversation and concept
We start with a meeting over good coffee and a joint brainstorm. We define the key business goals, verify user needs and agree the budget frame and the plan for the first sprints.
Outcome
A clear project brief, set business priorities and an initial outline of the solution architecture.
02Solution design
We turn concept sketches into polished UX wireframes and modern, attractive UI designs. We create a consistent design system and information architecture that give the whole a strong, distinctive character.
Outcome
An interactive prototype, complete interface views and an approved technical specification of the integrations.
03Development and rollout
The design comes to life in code. In short sprints we build module after module, connect systems through APIs and move everything to a test environment piece by piece, checking quality as we go.
Outcome
Working software, connected integrations (ERP, PIM, payments, shipping) and a safe production launch.
04Maintenance and growth
Going live is just the beginning. After launch we monitor stability, analyse user behaviour and extend the platform with new features as your business grows.
Outcome
24/7 business continuity, performance tuning and ongoing support from a dedicated technical team.
08 / Know-how from practiceGood questions.
Good questions.
Straight answers.
How do you connect an online shop to ERP?
Two-way data exchange: real-time stock levels and automatic flow of orders and sales documents.
Preview
We start with a data map: which information lives in the ERP and which in the shop. Stock and prices reach the shop as they change, while orders, customers and payments flow back to the ERP with no retyping. A queue and monitoring make sure no document is lost if either side is briefly down.
When does customer service need a shared system?
Chaos in emails and spreadsheets costs you sales. See how integrating VoIP telephony with CRM data speeds up ticket handling by 60%.
Preview
The signal is when a consultant has to open the inbox, a spreadsheet and the phone panel before answering. A shared system brings VoIP calls, tickets and order history together on one customer card, so the conversation starts with context instead of questions about the order number. Everyone also sees who handled the case and when, which makes handovers easier.
How do you prepare a company for a new system?
Check our rollout checklist: how to prepare processes, clean up data and move sales onto a new system without a single minute of downtime.
Preview
09 / FAQBefore
Before
we start.
Do I need a ready specification?
No. We start most projects with a joint process analysis and an initial conversation. We help organise requirements, define the architecture and turn your business goals into concrete technical tasks.
Can you connect our existing systems?
Yes, it is one of our core specialities. If you already run an ERP, a warehouse system (WMS) or courier and accounting software, we build stable API integrations that sync stock levels, prices and orders automatically in real time.
How is a project priced?
We approach every project in modules. After an initial scope analysis we prepare a budget estimate and a rollout plan. Our engagement model fits the scale of the job, with transparent billing at every stage.
Can the solution be rolled out in stages?
Absolutely, and we recommend it. Instead of waiting months for the whole system, we first launch the key modules (MVP) that solve the most pressing bottlenecks right away, such as connecting the shop to the ERP. Further features (PIM, CRM, POS) follow step by step, with no downtime in day-to-day sales.
What support do you offer after launch?
Going live does not end our cooperation. We provide ongoing technical support (SLA), 24/7 monitoring of data flow and integration stability, regular security updates and flexible development of the system as your business grows.
10 / when good is not enough_Works well?
Works well?
Let's make it work better_
Tell us about the bottlenecks in your company. We'll analyse your processes, point out what can be automated and propose an architecture that fits your scale.
Contact
phone: +48 606 207 220
e-mail: biuro@synteco.pl
or use the contact form